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Basic Customer Service Training offered in one two-hour segment ( 8AM-10AM Pacific Time) in a web-based format. (Available training dates are displayed when you select "View Item" link) Price per participant. (Registration is limited to the first 20 participants)

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Management Customer Service Training offered in two segments, (8AM-10AM and 12PM-2PM Pacific Time) in a web-based format. (Available training dates are displayed when you select "View Item" link) Price per participant, and includes four hours of training. (Registration is limited to the first 10 participants.)

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If you need answers, and you need them fast, this is a great, free, forum for you. At each clinic you'll be be in a one-on-one consultation with the best "Dr." in the field of service, Dr. Jeff Kasper.

He will present two cases of general interest to the group, including solutions you can put to work immediately. Then, for the remainder of the "consult" he'll take questions from the audience, as time allows.

You won't want to miss a minute of this valuable presentation, plus a chance to have your specific questions answered for absolutely no cost to you!

Please note, this program is presented "live" from wherever in the world Dr. Kasper may be. This program is currently available only in English.

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